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  2. Software Error Codes

Error 005

The error 005 is due to a communication error between the Jaltest software and the Jaltest Link device (blockage or electrical power supply loss).

Disconnect Jaltest Link and connect it again. If the problem continues, restart Jaltest.   

 

Please, check the additional information provided by clicking on the question mark icon on the error message as shown in the picture. 

 

If the problem persists, contact customer support at (305) 960-7651 or email us at customersupport@jaltest.com.

 

 

We have officially rolled out our Advanced Technical Support (ATS). You may want to inquire about this high-level and valuable technical expertise support from our Jaltest Diesel Technicians!

 

Check these articles for information:

 

WHAT IS JALTEST ATS LEVEL I ?

 

WHAT IS JALTEST ATS LEVEL II ?