Product Support

• How can I solve the most common errors?
• How do I update my Jaltest software?
• I need to install the software on a new laptop.
• I need to register as a New User or change the email associated to my Jaltest account.
• How do I set up GRP Enterprise?
• I am getting a L007 error message in my Jaltest software.
• I am a new customer, how do I install the Jaltest software on my computer?
• I am getting a 007 error message when I try to connect to vehicles.
• I am getting a 006 error message in my Jaltest software.
• Who can I contact with if I have a connection problem or a software issue?
• How can I connect to a Trailer ABS system?
• I renewed my license but the software does not reflect the new expiration date or it shows "License Expired".
• How do I generate an Expert Mode code?
• How can I fix a "Corrupt License" on my unit?
• How can Customer Support remote in my computer?
• Jaltest software has stopped working or does not get past the loading screen.
• What are the functions of the main screen diagnostic options?
• How can I run a Communication Test in Jaltest?