1. Help Center
  2. Product Support

How do I update my Jaltest software?

Updates come in fresh three times a year! Running your software in the latest version ensures a seamless experience. Check out some instructions to take into account.

We know that sometimes inconveniences can arise. Therefore, we have created this step-by-step guide to update Jaltest as quickly as possible. You just have to follow the steps mentioned, we have included images to facilitate solving the problem.

*You need to have an active license to update your software and internet access.

*If you don't know how to check your license expiration date; follow the link below for instructions

 

CHECKING MY LICENSE EXPIRATION DATE

*You may as well send us an email to customersupport@jaltest.com including your Jaltest serial number our team will check the expiration date for you. If it is expired, reach out to your Jaltest distributor to renew it before continuing.

*Plug in your Jaltest link by USB to the laptop.

*You can also download the Full version of the Software (Download Manager) available in the “Update Area” of your “Client Access”. 

 

DOWNLOAD JALTEST SOFTWARE

1. The “New version available” message will show on your current Software whenever there is a new version available. You need to download the software and follow the steps provided. 

jaltest-version

 

2. Once you have completed the download, you need to click "Update everything".

jaltest-update

 

3. Follow the prompts and leave the Jaltest unit plugged in by USB and laptop connected to the internet.

terms-agreement-license

 

4. Once the Application Configuration is complete, you may check the box to open the software and hit "Finish".   

installation-completed

 

5. Congratulations! You have updated your Jaltest software.

 

 

After you have followed all the steps in this guide, the issue should be fixed and you are ready to continue using Jaltest.
If after following the guide you still need help, you can contact our technical support team at customersupport@cojaliusa.com

Remember that to access certain technical support functions a Jaltest ATS license is required.

We have officially rolled out our Advanced Technical Support (ATS). You may want to inquire about this high-level and valuable technical expertise support from our Jaltest Diesel Technicians!

 

Check these articles for information:

 

WHAT IS JALTEST ATS LEVEL I ?

 

WHAT IS JALTEST ATS LEVEL II ?