1. Help Center
  2. Product Support

I need to register as a New User or change the email associated to my Jaltest account.

You need to access your "Client Area" to download Jaltest software updates AND/OR generate Expert Mode. Therefore, it is really important to have your user and password available.

We know that sometimes inconveniences can arise. Therefore, we have created this step-by-step guide to change the email associated with your Jaltest account. You just have to follow the steps mentioned, we have included images to facilitate solving the problem.

  1. Register a new Jaltest account on our website:

        REGISTER A NEW JALTEST ACCOUNT

 

registration-form

 

2. Complete the registration form, and fill out all the necessary information.

3.  Set up a password for your new account.

4. Accept the terms and conditions and click "Send"

5.  Once you complete the registration process, send us an email to:

customersupport@jaltest.com including your Jaltest serial number, company name, and new email used in the registration.

6. Our customer support team will process the account change and notify you once it has been done so you can access your "Client Area"

 

After you have followed all the steps in this guide, the issue should be fixed and you are ready to continue using Jaltest.
If after following the guide you still need help, you can contact our technical support team at customersupport@cojaliusa.com

Remember that to access certain technical support functions a Jaltest ATS license is required.

We have officially rolled out our Advanced Technical Support (ATS). You may want to inquire about this high-level and valuable technical expertise support from our Jaltest Diesel Technicians!

 

Check these articles for information:

 

WHAT IS JALTEST ATS LEVEL I ?

 

WHAT IS JALTEST ATS LEVEL II ?