There might be different reasons: Obsolete software version, missing files, antivirus, admin privileges, etc. Check out the following options.
Installing the latest Jaltest Software version will usually fix this problem.
If the problem persists, contact Customer Support: Phone: (305) 960-7651 or Email: customersupport@jaltest.com.
In order to better address any issues you may have with your Jaltest Equipment our team would need to have remote access to the computer containing your Jaltest software.
Please follow these steps:
1. Download and run this file. Internet access is necessary.
DOWNLOAD QUICKSUPPORT
2. Provide our Customer Support team with the ID and PASSWORD displayed.
3. Connect the Jaltest Link to the computer by USB cable.
We have officially rolled out our Advanced Technical Support (ATS). You may want to inquire about this high-level and valuable technical expertise support from our Jaltest Diesel Technicians!
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